DUBAI, November 27, 2021 (WAM) – In accordance with the directives of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai, to provide the best government services in the world, the government of the United Arab Emirates has launched the United Arab Emirates. API Marketplace allowing the private sector to co-design, develop multi-channel digital services and provide an innovative customer experience with added value.
The UAE API Marketplace, which marks the launch of a new digital PPP model to expand government services, aims to make people’s lives easier by developing interconnected, fast and transparent digital solutions and services in partnership with the industry. private, application developers and coders. , using government-provided APIs.
The UAE government has launched the first partnership on the platform between the Federal Tax Authority, the Telecommunications and Digital Government Regulatory Authority and Amazon. Through this partnership, federal tax administration services will be directly linked to Amazon systems, promoting the automation of operations and speeding up seller registration in the Amazon store in the United Arab Emirates.
The UAE API Marketplace was launched in collaboration between the Emirates Government Services Excellence Program (EGSEP) and the Telecommunications and Digital Government Regulatory Authority (TDRA), at an event attended by Ohood bint Khalfan Al Roumi, Minister of State responsible for government development and the future. ; Major General Dr Ahmed Naser Al Raisi, Inspector General of the Ministry of the Interior; Khalid Ali Al Bustani, Director General of the Federal Tax Authority; Majed Al Mesmar, Director General of the Telecommunications and Digital Government Regulatory Authority; Major General Suhail Al Khaili, Director General of the Federal Authority for Identity, Citizenship, Customs and Port Security; Mohammed bin Taliah, Head of Government Services in the Government of the United Arab Emirates; Dr. Yasir Alnaqbi, Deputy Director General for Leadership and Government Capacity at the Prime Minister’s Office, Ministry of Cabinet Affairs; Hanan Ahli, Acting Director of the Federal Center for Competitiveness and Statistics; as well as Ronaldo Mashhour, Amazon vice president for the Middle East and North Africa.
Ohood Al Roumi said the API Marketplace embodies the role of government as a catalyst to promote collaboration and partnerships with the private sector to develop advanced digital government services. It is further aligned with government directions to accelerate digital transformation and achieve integration to deliver a seamless, efficient and timely customer experience anytime, anywhere.
The Minister stressed that the market represents an ecosystem for coders and developers to take advantage of government software interfaces to develop new solutions and services and launch startups capable of providing interconnected and transparent digital government services.
She called on businesses, entrepreneurs, application developers and coders to take advantage of this initiative and expand it by forming new partnerships with government entities to enhance digital transformation in the UAE.
Ing. Majed Sultan Al Mesmar noted that the launch of the UAE API Marketplace is a remarkable step forward in the digital journey by providing customers with proactive services anytime, anywhere.
He added that digital transformation is no longer the role of governments alone, but rather the result of cross-sector partnerships, noting that the API Marketplace marks a new step in building a comprehensive digital government that meets customer expectations. .
For his part, Khalid Ali Al Bustani pointed out that the launch of the UAE API market is an important step towards accelerating the UAE’s digital transformation in all sectors, and that the UAE has put in place the digital infrastructure. most robust and advanced, thanks to the UAE vision. direction.
He also noted that the new API market will improve the efficiency of government services in line with UAE principles for the next 50 years.
Major General Dr Ahmed Naser Al Raisi, Inspector General of the Ministry of the Interior, Chairman of the Supreme Committee of the Ministry of the Interior for the Development of Electronic Judicial Systems, stressed that the ministry wanted to develop joint government action to design and provide the best services.
He noted that the launch of the UAE API market will facilitate business and e-commerce procedures and represent a qualitative leap towards building a new generation of future services. He also stressed the importance of promoting collaboration between the public sector and innovative global players.
Major General Suhail Al Khaili said the UAE government is striving to realize the visions and directives of the leaders for the next 50 years to become the best country in the world to provide government services to all clients.
He added that the Federal Authority for Identity, Citizenship, Customs and Port Security has launched a number of services, such as the UAE Identification Service, for citizens and residents; in addition to passport services provided to citizens. This step aims to enable coders and private companies to provide said services through their platforms, thus facilitating procedures and providing a seamless experience of government services.
Mohammed bin Taliah, said the launch of the UAE API market, in collaboration between the UAE Government Services Excellence Program (EGSEP) and the Telecommunications and Digital Government Regulatory Authority, reflects leadership guidance. UAE to accelerate the digital transformation of government and develop a new generation. future digital government services.
Bin Taliah pointed out that the API Marketplace initiative aims to strengthen cooperation and effective partnerships between government entities and between government and private sectors, in order to provide interconnected digital services to customers around the clock and facilitate the delivery. of secure and reliable data and information.
“The UAE API market will facilitate integration and interdependence between government and private entities, provide government APIs to businesses, developers, coders and innovators, enabling them to participate with government in the development of a new generation of government services, speeding up processes and benefiting from the service anytime, anywhere, ”he added.
He also praised the role of the Telecommunications and Digital Government Regulatory Authority, Federal Tax Authority and Amazon in launching the first partnership within the API Marketplace, calling on all government entities and the private sector to take advantage of this opportunity to develop new digital services. to promote the business ecosystem and improve the customer experience.
Ronaldo Mouchawar, Vice President of Amazon MENA, said, “We are proud to be the first UAE company to enter the UAE API market, which strengthens the UAE’s position. at the forefront of government innovation and leadership around the world ”.
He added that the goal is to empower businesses and suppliers by simplifying business and government processes and accelerating the digital transformation of the e-commerce industry. The Amazon store has added this new automation functionality to its portfolio of tools, services and software for entrepreneurs, developers, content creators, IT service providers and delivery.
The partnership with Amazon represents the first fruits of UAE API Marketplace and a starting point for the launch of new partnerships. Through this partnership, Amazon UAE will provide an automated business model to facilitate the seller experience, thereby improving e-commerce practices in UAE. It also makes it possible to support developments in the digital economy by forging partnerships between government entities and pioneers in the private sector.
In March 2021, His Highness Sheikh Mohammed bin Rashid Al Maktoum adopted the UAE’s strategy for government services at a Cabinet meeting.
The strategy includes initiatives to provide advanced and efficient digital services accessible to customers from anywhere 24 hours a day, 7 days a week, and to expand partnerships with various segments of society.