SCORE Lancaster-Lebanon is one of more than 300 national chapters of the organization that partners with the US Small Business Administration to provide free mentorship to entrepreneurs and small businesses. SCORE also offers business start-up workshops and webinars, some of which are chargeable.

The nonprofit has about 80 volunteer mentors who last year conducted 3,696 mentoring sessions with clients and hosted 70 local events and webinars attended by 1,650 business owners. The local chapter supplements its funding from the US Small Business Administration with local fundraising at events such as the upcoming annual Small Business Awards Luncheon.

SCORE Mentors are retired or working business owners, executives and managers who offer their expertise to small businesses and entrepreneurs. SCORE Lancaster-Lebanon has a tradition of being a particularly robust chapter, having been named Chapter of the Year in 2018, having also received the award in 2013.

Dick Hendricks, retired operations director of Armstrong World Industries and a SCORE volunteer since 2010, says other Armstrong retirees have helped form a core group of volunteers.

“We learned some hard lessons,” Hendricks said. “If we can share and help (others) avoid some of them, that’s what we want to do. That’s what drives us: trying to help people succeed faster than they would not otherwise.

Lou Davenport, another retired Armstrong executive and SCORE volunteer, said working with small business owners and fellow mentors has allowed him to stay in touch with what he loves most about his career.

“When I retired from Armstrong, I desperately thought I would miss the work. But it wasn’t the work I missed, it was the caliber of the people – and I found them in SCORE,” did he declare.

SCORE Lancaster-Lebanon has offices in Lancaster at 313 Liberty Place. For more information, including how to volunteer, visit